Cloud Carib’s expertise provided a solution for secure and resilient Disaster Recovery solution for St. Vincent Cooperative Bank.
The Challenge
St. Vincent Co-operative Bank Ltd. is a trusted financial institution with a strong focus on customer service, security, and operational continuity in the Caribbean region. Before partnering with Cloud Carib, the Bank faced several IT and operational challenges:
- Lack of a Robust Disaster Recovery Solution: No reliable failover solution in place to ensure continuity
- Inadequate Infrastructure Scalability: The bank’s existing on-premises infrastructure couldn’t efficiently support its growing needs.
- Compliance Pressures on Data Sovereignty: Meeting regulatory requirements for data residency was becoming increasingly complex.
- Limited Internal IT Resources: With a lean IT team, the Bank struggled to maintain 24/7 infrastructure monitoring and incident response.
The Solution
Cloud Carib Delivered:
- Virtual Machine Replication & Annual Failover: Critical VMs are now replicated to Cloud Carib’s secure data centers across the region.
- Disaster Recovery & Business Continuity Management: A geographically diverse and high-availability architecture was deployed with 99.99% uptime and failover readiness.
- Integrated Backup and Restore System: Structured, managed backups ensure data protection and fast recovery.
- 24/7/365 White Glove Support: Always-on technical support and real-time visibility through the Command & Control Centre enhance operational stability.
- Sovereign Cloud Hosting: Infrastructure hosted in compliance-friendly jurisdictions tailored to meet Caribbean data residency regulations.
The Results
- Uptime Guarantee: 99.99% achieved
- Recovery Time: Reduced by 60%
- IT Efficiency: Shifted focus from maintenance to innovation
- Compliance Assurance: Data residency within trusted jurisdictions
- Cost Savings: Predictable billing + reduced capex