Government
Driving transformational change in the Caribbean and Latin America public sector is important for Cloud Carib.
Driving transformational change in the Caribbean and Latin America public sector is important for Cloud Carib.
We want to see government agencies throughout the region embrace technology and improve public services for citizens, organisations and visitors. We have substantial experience working with government departments and agencies, and are confident in our ability to deliver cloud solutions that drive change and improve the overall economic climate in the region.
We also understand the challenges associated with government transformation. Security and compliance are paramount, and that is why we help government agencies navigate and understand the risks and regulations impacting modern IT and cloud technology.
With Cloud Carib, government agencies can modernize IT to increase operational efficiency and performance while advancing mission outcomes and service delivery goals:
- Modernize IT infrastructure to boost agency performance and efficiency
- Leverage multiple data center locations to improve resource allocation and operational models
- Mobilize personnel to improve citizen service delivery and business outcomes
- Strengthen cyber-security from data center to endpoint devices
1+
$Billion Transactions processed
10+
Thousand Workloads Under Management
99.9%
Averaged Uptime
Use Cases – We can help!
Secure Sensitive Data
Given the ever-increasing importance of information processing in all fields of government, the need for strong security has never be higher. Through advanced solutions enabled by Gartner Magic Quadrant leaders such as Palo Alto Networks, VMware, Cisco, Citrix, and Centrify, Cloud Carib’s highly skilled team is able to strengthen the security posture of government agencies and ministries, both inside the data center and at the endpoint.
Cloud Carib’s ITIL-Certified team is working round the clock to ensure critical government systems are always up to date and supporting the government agencies’ mission. By offloading the day-to-day tasks to Cloud Carib, governments can redirect their staff to work on more strategic initiatives to assist their departments with new opportunities, such as digital transformation.
Cloud Carib’s solutions are engineered as per the workload requirements, and according to each vendors’ best practices. Each solution is thoroughly tested prior to entering production operations, and multiple quality assurance checks are performed, to guarantee successful deployments. Once workloads enter production successfully, they are continuously monitored with Cloud Carib’s Enterprise Management and Monitoring systems to ensure adherence to the agreed upon SLA’s, and any threshold breaches are communicated to the Client along with recommendations for remediation.
In the past several years, it was not unusual in our region to have routine service incidents interrupting critical services. Today, the need for true uninterruptible, redundant, and secure services has become a demand. Cloud Carib’s Command and Control Center (C3) is working 24/7/365 to ensure critical workloads are being monitored and any alerts are proactively being addressed. By leveraging Cloud Carib’s highly skilled, ITIL-certified team, clients can focus on high value tasks, and offload the mundane infrastructure maintenance tasks to Cloud Carib.
Highly skilled staff have been strongly sought by the private sector, given the increased demand in dependable ICT services. Cloud Carib has invested in acquiring highly skilled professionals in order to supports growing operations in the Caribbean and Latin America; it’s not viable for a government to invest in highly skilled professionals, since ICT is not the government’s core business.
By signing up for Managed Private Cloud services with Cloud Carib, governments realize multi-million dollar savings, while compliance to policy is guaranteed through comprehensive Service Level Agreements (SLAs). SLAs have clear demarcation of responsibilities between the government representatives and Cloud Carib team members, ensuring that policies, processes, and procedures are being followed.
